ERP>Retail – Multi-Channel Retail

These days, consumers assume they can quickly and easily buy items they’ve looked up online using a diverse range of sales channels.

Manage Your Multi-Channel Retail Business with ease


Offering customers the option to buy your products through a variety of channels, including traditional brick-and-mortar shops, and online retailers including Amazon and eBay, social media platforms, and user-friendly mobile apps for purchasing on-the-go, is known as multi-channel retailing.

Adopting this strategy has the advantage of raising brand awareness because your products can be seen on all of these different platforms. As a result of seeing your products more frequently, potential buyers will be more likely to make a purchase. Customers have access to these channels around-the-clock, making it possible for them to make purchases whenever they choose and boosting sales as a result. You can quickly assess which platform your consumers prefer using the data collected from selling through these several channels, allowing you to create promotions on these channels that are specifically tailored to your audience.

Because each channel functions independently, maintaining the general upkeep across all of these channels can be time-consuming, expensive, and challenging to organise. Any product update will require time because it must be done manually and mistakes are simple to make. For instance, managing inventory can be difficult. If a certain channel is not updated when a product is out of stock and a purchase is made, an unfilled order could ultimately be harmful to the image of the business.

ERP>Retail – Your Comprehensive Solution for Managing Retail Channels.

You can overcome the difficulty of handling many sales channels with ERP>Retail. ERP>Retail provides a one-stop shop for managing and updating data across all platforms, whether they are online or offline.

An omni-channel solution, which is what ERP>Retail provides, allows you to handle all of these various sales channels in one location.

1. Manage Inventory

ERP>Retail offers real-time inventory control which helps in controlling the quantity of stock needed in each warehouse. Retailers can use it to track stock levels and have them automatically updated across all channels.

2. Increase Productivity

By automating the majority of processes, ERP>Retail decreases the risk of human mistakes, shortens task completion times, and boosts productivity.

3. Minimum Data Entry

ERP Multi-Channel Retail’s main objective is to coordinate and automate all channels into a single, integrated information centre. ERP>Retail instantly responds to changes whenever data is updated and updates any necessary data that is involved.

4. Customer Satisfaction

The features of ERP>Retail improve consumer satisfaction in both online and brick-and-mortar enterprises. With customised email notifications, it enables customers to follow the progress of their orders. Since all order details are kept in one location, any employee can respond to client inquiries with speed and accuracy. Ensuring that clients receive the same level of service regardless of the channel they use to purchase your items.

5. Real-Time Reports

You can view and export real-time reports using ERP>Retail. These reports offer crucial data for inventory management, production, order management, maintenance, supply chain management, and project management.

Omni-Channel - The retail experience of today.

The retail sector today has to embrace omnichannel retail as a necessary component, and its popularity is only expected to grow. Omni-channel retailing is already providing advantages to retailers, such as improved customer experience, increased efficiency, and increased brand exposure. In this rapidly changing and ever-evolving environment, those who haven’t yet put an effective solution in place risk falling behind.

Are you ready to launch an Omni-Channel store?

If you are just starting your journey as an ecommerce or multi-channel retailer, or if you currently provide your consumers with a Multi-Channel or Omni-Channel experience, would you like to explore how ERP> Retail can help you become more efficient and streamlined? 

Then please get in touch with the team here at Sci-Net to discover how ERP>Retail can support you in taking these next steps.

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