Item Configurator

ERP>Retail’s Item Configurator – where innovation meets individuality.

Create an engaging shopping experience for your customers, where they get to be part of the design process!

ERP>Retail’s Item Configurator is an innovative tool that empowers customers by placing the creative process directly in their hands, offering a seamless and engaging experience to customise furniture according to individual styles and preferences. From colours and materials to sizes and designs, our Item Configurator, ensures your customers get exactly what they want.

By actively involving customers in the buying process, finding the perfect furniture for their homes has never been easier and by allowing them to design their own furniture through a simple selection of options and features, gives customers the freedom to create a truly bespoke piece and also provides furniture retailers with a valuable opportunity to boost sales.

Use Cases

By implementing an item configurator can be a strategic move for furniture retailers, aligning with the growing demand and expectations for personalised and unique shopping experiences in the industry.

The bottom line is that furniture configurators are a powerful sales tool for furniture brands. By providing a fun and easy way for your customers to design furniture, you can boost your sales and improve customers’ overall shopping experience.

Key Benefits

An item configurator in the furniture industry can bring numerous benefits, enhancing customer service, operational efficiency, and overall business success.

Here are some key benefits:

Enhanced Customer Engagement

By creating an interactive and engaging shopping experience, customers are active participants in the design process. They can personalise their furniture items based on preferences such as colour and material, ensuring customers get exactly what they want and fostering a sense of ownership and satisfaction. It also encourages customers to spend more time on your website or in-store, increasing the likelihood of a purchase and customer satisfaction by delivering tailor-made products that meet individual preferences.

Competitive Advantage And Upselling Opportunities

The way customers buy furniture is evolving, and product configurators are becoming an integral part of the furniture industry. Any furniture retailers that don’t embrace them risk being left behind. You can also increase the average order by prompting customers to explore additional features, upgrades, or complementary items during configuration process.

Reduced Returns And Exchanges

With customers actively involved in the design process, the chances of dissatisfaction and reducing the need for costly returns and exchanges.

Optimised Inventory Management

Reduce the need for excessive stock of pre-configured items by moving towards a more on-demand production model.

Streamlined Manufacturing Processes

Enable efficient communication of custom orders directly to manufacturing and reduce errors in production by providing clear and accurate specifications for each customised item.

Our Certificates & Credentials

Frequently Asked Questions

The ERP>Retail’s item configurator can enhance customer engagement, streamline customisation, and differentiate your brand in a competitive market. It provides a unique selling point by allowing customers to personalise their furniture, increasing customer satisfaction and loyalty.

The user interface of our item configurator is designed with simplicity in mind. It
offers an intuitive and user-friendly experience, ensuring that customers can
easily navigate through the customisation options, making the process enjoyable
and accessible.

ERP>Retail’s item configurator is built to integrate seamlessly with e-commerce platforms, allowing for a streamlined and efficient customer experience.

The item configurator provides a high level of customisation, allowing customers to choose from a wide range of options, including materials, colours, sizes, and
designs. This extensive customisation capability ensures that customers can create truly unique and personalised furniture pieces tailored to their preferences.

Implementing ERP>Retail with its item configurator aligns with the growing demand for personalised shopping experiences, giving your brand a competitive advantage. By meeting customer expectations for customisation, you can attract a broader customer base and increase sales. Additionally, it positions your brand as innovative and customer-focused, contributing positively to your overall business strategy and bottom line.

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