Sci-Net has helped Rapha implement a three-phase solution utilising Microsoft Dynamics NAV for financial management, merchandising, and logistics.
“Bringing a valuable combination of experience and understanding of real-world requirements for global retail business –
They play a key role within Rapha with knowledge spanning everything from warehousing to tax authorities”
Anthony Baldwin, IT Operations Manager,
The combination of process automation and lined reporting has led to significant efficiencies and cost savings for Rapha. They have reduced in-store stock levels by 25% while maintaining high availability of core lines. Additionally, Rapha increased operating cash flow by £350k and expanded into more opportunistic sales channels, such as “Quick Strike” event merchandise. Supplier relationships have also improved, with invoice-to-payment times reduced by 66%.
The integration of stock and financial information across all of Rapha’s business channels has equipped them to manage their omnichannel operations effectively, providing key reporting metrics directly to users in a timely manner.
“The solution has made our buying more accurate and targeted, enabling us to reduce our stock-holding, improve our intake margins, and pass the savings back to the customer by enhancing our products.”
Daniel Blumire, Merchandising Director, Rapha Racing Cycling Club
Our approach to the implementation was to encourage Rapha to critically assess their vital processes. This resulted in the adoption of relevant business solutions, leading to significant time savings across the organisation:
“The scope of what has been automated probably exceeds the original vision.’
Anthony Baldwin, IT Operations Manager, Rapha Racing Cycling Club
Customer Profile: Rapha Racing Cycling Club is a globally recognised omnichannel retailer specialising in performance clothing and accessories for the cycling community. They offer their products through online retail, six physical locations called ‘Clubs’ worldwide, and operate three distribution centers across the globe.
KEY BENEFITS
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